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Senior Collections Accountant

  • Detroit, Michigan, United States of America
  • FullTime
a man and woman walking in front of a white board with sticky notes



Bedrock is a full-service real estate firm specializing in innovative city building strategies. Since its founding in 2011, Bedrock and its affiliates have invested and committed more than $7.5 billion to acquire, develop and operate more than 140 properties in Detroit and Cleveland with landmark developments at the Hudson’s Site, Book Tower, City Modern, Tower City Center and the May Company Building.

Bedrock’s projects include new construction, adaptive reuse and a portfolio totaling more than 21 million square feet of office, retail, residential, industrial, hospitality and parking.

For additional information about Bedrock, please visit,, and engage with us on Facebook, Instagram, Twitter and LinkedIn.


The Senior Collections Accountant assists the accounting department in receiving, processing, and posting daily cash receipts and collections of rents. This role requires reviewing tenant account information, correcting discrepancies, and ensuring that accounts are properly billed and that payments are processed timely. Supporting active collection functions such as tenant and resident correspondence and stakeholder updates are required as needed.

The Senior Collections Accountant role includes additional responsibilities associated with collecting outstanding balances and reporting for the Company’s Portfolio.


  • Review AR Aging Detail weekly for delinquent accounts.

  • E-mail or call tenants to inquire on outstanding rents and other charges.

  • Update Yardi notes with information relating to past due accounts.

  • Schedule monthly calls with Property Management and Property Accounting to review AR Aging reports and recommend next steps on delinquent accounts (i.e. 7-Day Notice, legal, collections, etc.)

  • Monitors payments and electronic deposits

  • Reconciles cash receipt postings to online bank records

  • Files and maintains cash receipts posting

  • Reviews and monitors delinquent tenant accounts and providing timely follow-up on payments

  • Supports the Accounting team with internal and external reconciliations as required

  • Manages relationships with a variety of internal and external stakeholders

  • Prepares month end close, runs reports and reconciliations as applicable

  • Resolves financial issues as they develop, solves routine problems in a timely manner and escalates complex problems to the next level

  • All other duties as assigned


  • Approximately 3-5 years of work experience in accounting, collections, or property management required

  • Bachelor’s degree in accounting, finance, management, or equivalent degree and/or prior technical experience/training

  • Expertise in understanding and interpreting complex commercial lease language


  • Awareness of billing cycles and leasing concepts related to real estate

  • Excellent communication and interpersonal skills needed to provide customer service to tenants and other company departments (Leasing, Property Management, Property Accounting, Asset Management, etc.)

  • Extensive knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data related to collections and accounts receivable

  • Strong mathematical, analytical, problem-solving, and decision-making skills

  • Exceptional attention to detail and organization skills

  • Able to plan, coordinate, follow through, and organize work projects to ensure efficiency

  • Able to write reports, business correspondence, and procedure manuals

  • Able to effectively present information and respond to questions from leaders, colleagues, investors, and external parties

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities and may be modified periodically.


This job description should not be construed as an exhaustive list of duties and responsibilities performed by persons assigned to this classification. It is not intended to limit or in any way modify the right of any supervisor or manager to assign, direct and control the work of employees under his/her supervision. All principal duties and responsibilities of this position are essential functions of the position. Job descriptions are reviewed on a regular basis and may be revised at any time. Revisions will be communicated to employees within the classification. This job description does not constitute a contract of employment; therefore, the company may exercise its employment-at-will rights at any time.

Bedrock is an equal-opportunity employer.

Rocket Mortgage, backed by Rocket Companies®, means more opportunities for you to carve your own career path forward. From our desire to revolutionize the way people get mortgages to addressing challenges big or small with outside-the-box solutions, we’re not your typical employer. We’ll provide you with everything you need to make sure you’re successful here. 

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