Bedrock is a full-service real estate firm specializing in innovative city building strategies. Since its founding in 2011, Bedrock and its affiliates have invested and committed more than $7.5 billion to acquire, develop and operate more than 140 properties in Detroit and Cleveland with landmark developments at the Hudson’s Site, Book Tower, City Modern, Tower City Center and the May Company Building.
Bedrock’s projects include new construction, adaptive reuse and a portfolio totaling more than 21 million square feet of office, retail, residential, industrial, hospitality and parking.
The Assistant Property Manager supports the property management teams with building condition inspections, vendor over site, and administration of policies and procedures to efficiently manage the operations of the buildings.
The Assistant Property Manager has duties and responsibilities in the areas of property management and administration, along with vendor contracts and tenant relations. This position works closely with internal and external partners in Leasing, Accounting, and Tenant Services to clarify vendor requirements and support tenant special events. Primary responsibilities include, maintaining the property and common areas to Bedrock standards.
Assist with developing and documenting property management procedures
Maintain accurate Tenant, Vendor and Building records
Maintain and update the shared database for vendors and tenants
Communicate effectively with staff members, tenants, vendors, contractors, government offices, property management and senior management staff
Manage all building work activity – oversee access and enforce all scheduling with construction, outside vendors & on-site team to ensure normal operations during building hours
Assist in the day-to-day operational management of buildings and grounds
Physically inspect and document inspections of buildings within the portfolio daily and report any maintenance and repairs needed to property management teams
Coordinate service agreements and select contractors and suppliers
Research and prepare RFPs, and bid comparisons
Review and respond to all property inspections
Assist in overseeing all maintenance team members
Leasing and Lease Administration
Assist with administration of tenant leases in compliance with lease provisions
Follow up and report on rent delinquencies for specific tenants as required
Provide and develop excellent working relationships with all tenants
Ensure that tenant inquires and complaints are timely and satisfactorily addressed and then followed up
Work closely with internal partners in Tenant Experience to support special events for tenants
Minimum of 1 - 3 years’ experience in Commercial Property Management is required
Real Estate Salesperson License is required or must be obtained within 90 days of employment, Bedrock will assist with required courses and testing fees.
Some working knowledge of building systems, equipment, and design
Excellent written and verbal communication skills and relationship building skills
Ability to work independently and handle multiple projects and tasks
Strong attention to detail and accuracy
Customer service focused and able to respond appropriately to all tenant inquiries
Must have a proactive attitude for taking on new projects, produce innovative ideas, and designing better processes
Excellent follow-through in managing tenant issues and administering supervisory responsibilities
Demonstrate an ability to support and contribute to the team
Proficient in Microsoft - Excel, Outlook, and Word software packages
Familiarity with Yardi or similar property management software
Modest & Secure
Relentless Commitment to Service
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities and may be modified periodically.
This job description should not be construed as an exhaustive list of duties and responsibilities performed by persons assigned to this classification. It is not intended to limit or in any way modify the right of any supervisor or manager to assign, direct and control the work of employees under his/her supervision. All principal duties and responsibilities of this position are essential functions of the position. Job descriptions are reviewed on a regular basis and may be revised at any time. Revisions will be communicated to employees within the classification. This job description does not constitute a contract of employment; therefore, the company may exercise its employment-at-will rights at any time.
Bedrock is an equal-opportunity employer.
Rocket Mortgage, backed by Rocket Companies®, means more opportunities for you to carve your own career path forward. From our desire to revolutionize the way people get mortgages to addressing challenges big or small with outside-the-box solutions, we’re not your typical employer. We’ll provide you with everything you need to make sure you’re successful here.