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SAFE Instructor

  • Phoenix, Arizona, United States of America
  • FullTime
a man and woman walking in front of a white board with sticky notes

Description

Rocket Mortgage, backed by Rocket Companies®, means more opportunities for you to carve your own career path forward. From our desire to revolutionize the way people get mortgages to addressing challenges big or small with outside-the-box solutions, we’re not your typical employer. We’ll provide you with everything you need to make sure you’re successful here.

Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.

Preferred Qualifications

  • Proven training and coaching expertise
  • Extremely high level of attention to detail
  • Ability to adapt to change within our ever-changing environment

Job Summary

As a SAFE Instructor, you'll train mortgage bankers during the first stage of their career. You'll onboard and educate our newest mortgage banking team members to get them acclimated to our culture and help them become proficient in mortgage knowledge. You'll monitor team member performance and coach team members on expectations. You'll also document conversations and make decisions as to what type of coaching is appropriate for each situation. You'll deliver trainings and ensure your trainees have a solid grasp of the material presented. This role requires a strong understanding of metrics for appropriate follow-up conversations to make sure trainees have retained information and have the necessary support.

Responsibilities

  • Train bankers on the fundamentals of the mortgage industry, federal and state licensing, product guidelines, pricing, influence and persuasion and our technology
  • Be an expert in the mortgage banking role and in researching banker/leader needs
  • Plan, initiate and execute on several classroom sessions to lay the foundation for our newest bankers
  • Work closely with team members within Banker Training, Marketing, Technology, Metrics/Business Intelligence, Servicing, Mortgage Banking and Operations
  • Work closely with company leaders to enhance the training delivered to our Mortgage Bankers

Benefits and Perks

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.

Who We Are

Rocket Companies® is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. We’re passionate about the work we do, and it shows. We’ve been ranked #1 for Fortune’s Best Large Workplaces in Financial Services and Insurance List in 2022, named #5 on People Magazine’s Companies That Care List in 2022 and recognized as #7 on Fortune’s list of the 100 Best Companies to Work For in 2022.

Disclaimer

This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.

We are proud equal opportunity employers and committed to providing an inclusive environment based on mutual respect for all candidates and team members. Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. We also provide reasonable accommodation to qualified individuals with disabilities in accordance with state and federal law.

Rocket Mortgage, backed by Rocket Companies®, means more opportunities for you to carve your own career path forward. From our desire to revolutionize the way people get mortgages to addressing challenges big or small with outside-the-box solutions, we’re not your typical employer. We’ll provide you with everything you need to make sure you’re successful here. 

Apply Now