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Client Acquisition CRO Manager

  • Detroit, Michigan, United States of America
  • FullTime
a man sitting at a table with a laptop

Description

Rocket Mortgage, backed by Rocket Companies®, means more opportunities for you to carve your own career path forward. From our desire to revolutionize the way people get mortgages to addressing challenges big or small with outside-the-box solutions, we’re not your typical employer. We’ll provide you with everything you need to make sure you’re successful here.

Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.

Minimum Qualifications

  • 3 years of experience or equivalent competency analyzing, designing and improving user experience to drive business outcomes
  • Undergraduate degree or equivalent competency in information technology, business management, marketing or a related field
  • Demonstrated ability defining a product vision and roadmap
  • Demonstrated ability to influence, negotiate with and gain buy-in from stakeholders
  • Demonstrated experience understanding the needs of, and advocating on behalf of, existing and prospective users
  • Demonstrated ability collecting and using data to make strategic decisions
  • Demonstrated ability managing and measuring product success
  • Demonstrated ability translating user requirements and feedback into work items
  • Ability to understand underlying technologies, data and design of solutions

Preferred Qualifications

  • Graduate degree or equivalent competency in information technology, business management, marketing or a related field
  • Demonstrated ability developing work items for engineering, design or data teams
  • Ability to contribute to a Product Management Community or Practice (CoP)
  • Knowledge of modern software development practices and concepts, such as product scalability
  • Knowledge of user research methodologies, such as A/B testing
  • Experience with the fintech industry

Job Summary

As a Client Acquisition CRO Manager, you'll own the success of software products by setting the strategy, roadmap and feature definition for all phases of its lifecycle. You'll combine competitive market research with business goals of the client to illustrate a product vision. For each iteration of a product release, you'll define the business hypotheses and key performance indicators to measure product success and ensure delivery of business value.

Responsibilities

  • Develop, maintain and iteratively improve the product vision and roadmap, ensuring that solutions achieve desired outcomes
  • Evangelize a common understanding of the product vision and roadmap
  • Collaborate with stakeholders to define the product's strategy, go-to-market strategy, competitive analysis and revenue analysis
  • Anticipate user needs and wants through market trends, user research and product data evaluation
  • Maintain a healthy feature backlog to support a continuous flow of value
  • Collaborate with stakeholders to translate business and technical investment decisions into features
  • Ensure that acceptance criteria are met prior to launch
  • Enable an intuitive user experience through functional requirements (FRs) and non-functional requirements (NFRs)
  • Collaborate with stakeholders to define the scope of work for features, epics or programs
  • Integrate product data, stakeholder ideas and client feedback into requirements
  • Collaborate with stakeholders to conduct trade-off analyses and inform priority of technical debt, technical investment work and client requests
  • Actively monitor feature progress, risks and scope to anticipate and mitigate issues

Benefits and Perks

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.

Who We Are

Rocket Companies® is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. We’re passionate about the work we do, and it shows. We’ve been ranked #1 for Fortune’s Best Large Workplaces in Financial Services and Insurance List in 2022, named #5 on People Magazine’s Companies That Care List in 2022 and recognized as #7 on Fortune’s list of the 100 Best Companies to Work For in 2022.

Disclaimer

This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.

We are proud equal opportunity employers and committed to providing an inclusive environment based on mutual respect for all candidates and team members. Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. We also provide reasonable accommodation to qualified individuals with disabilities in accordance with state and federal law.

Rocket Mortgage, backed by Rocket Companies®, means more opportunities for you to carve your own career path forward. From our desire to revolutionize the way people get mortgages to addressing challenges big or small with outside-the-box solutions, we’re not your typical employer. We’ll provide you with everything you need to make sure you’re successful here. 

Apply Now